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Shop Policies

Welcome to J² Studios!

We are delighted to share our creative fruits of labor with the world and hope you like what we have to offer! Please feel free to browse and, of course, come back from time to time to check on new items that we've created :)

Payment

We are currently offering payment by Paypal and Shopify Payments.  If you experience complications posting your payment, please contact us.

Refunds and Exchanges

Please contact us as soon as possible with any concerns about your order. Refunds or exchanges are not guaranteed but may be necessary in some cases. Shipping costs will not be refunded.

Additional Policies

CUSTOM ORDERS

We love working with our customers to make customized items.  Please contact us with details of what you envision.  Please note that custom orders will require time to design and put together, so please take into account for production and shipping time. Allow for 1 - 2 weeks for custom orders to be designed and put together (based on material availability).

FEEDBACK

Please give us some feedback!  It also helps us know that you've received your item and (hopefully) are enjoying it :)

WHOLESALE ORDERS

Message us for more information on an item and if it can be made for wholesale orders.

TRADES

Unfortunately, we do not offer any trades.

ITEM DESCRIPTIONS

If there is a discrepancy of description such as quantity, color or style between the title of the listing and the listing description, the item you are purchasing will be what the title states.

COLORS

Due to different computer monitor color calibrations, the color you see on the computer may vary slightly with the actual product color.